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July 25, 2008

Baton Rouge, La. –Xenetech has developed a comprehensive, technical engraving/system resource for customers called the Xenetech Knowledgebase accessible at no charge through the Xenetech website. The Xenetech Knowledgebase provides immediate access to installation guides, manuals, responses to commonly asked questions, engraving and cutting application tips, and troubleshooting resources. In addition, customers may pose specific questions, and if the response is not available in the knowledgebase, the question will be sent and responded to by Xenetech’s technical support staff. The knowledgebase will speed delivery of important information engravers need to complete jobs, improve productivity, expand product offerings, benefit from new technology, as well as maintain and repair equipment.

“This is what customers have asked for, immediate answers to their technical and application questions,” stated Xenetech Information Technology Manager Carey Solomon. “A customer can access our website at any time of the day or night and have instant access to hundreds of engraving and system related documents. They can perform a search or ask a question and automatically benefit from a listing of relevant responses and experience. This will be a tremendous tool for our customers starting today,” continued Solomon.

To access this free resource, go to and select Knowledgebase from any of the various support links.


Xenetech develops and manufactures a full line of computerized rotary engraving systems, laser engraving systems, and professional engraving software for the recognition, sign, rubber stamp, and industrial marking industries. Established in 1986, the company is based in Baton Rouge, Louisiana and maintains a global distribution network. For more information about Xenetech’s family of engraving products or its new Xenetech Knowledgebase, browse their website at or call 225-752-0225.

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